Answers to your questions!

Remember, the only dumb question is the one you don't ask...so if you
don't see your question listed click here to ask!!

What comes with the rental price?

You get free delivery and set-up of your machine and also operating instructions.

Cups

Straws

1 batch of mix (your choice) makes about 5 gallons of product

5 gallon container to mix it all together

Do I need a ton of ice to make these awesome drinks?

NO. All you do is add the mix, water, and alcohol of choice...our machine makes the magic happen!

Well Mr. Know-it-all, what do I need to supply?

When we show up you will need to have these items ready:

A smile on your face because this is going to be the best darn party you have EVER had.

Electricity -- DEDICATED standard 110 circuit with 15 amps.
This means NOTHING else should be on this circuit or else the margarita machine WILL NOT WORK. Pick a place that is within 6 feet of an electrical outlet.

NO EXTENSION CORDS!!! If you use an extension cord, it must be 10- 12 gauge and no more than 25 feet long! Any other cord WILL NOT WORK.

Water (do not mix with the above item...NOT a good way to party!).

Alcohol if you are having it in your drinks

So the next morning when I am all hung over, how do you get your machine back?

Don't worry...we are not morning people either! Generally all pick-ups will be made between 9am and 2pm on Saturdays (for Friday night parties) and 11am to 3pm on Sundays (for Saturday night parties).
If you need it to be picked up earlier, no problem. When we leave the machine, we will set-up a pick-up time with you.

****PLEASE NOTE**** If we arrive at the specified pickup time and nobody is there within 15 minutes, you will be assessed a $50 late fee/return trip fee!!!!

We will call one hour before the scheduled pick-up time to wake you up....errr...remind you if you would like. (we will talk quietly in case you had a late night...) When our driver delivers your machine, just let him know you would like the free wake up call. If you know you are going to miss your pick-up time and you call us at least 2 hours before the scheduled pick-up, no late fee will apply as long as the machine can be picked up in time to be serviced before its next rental.

Through our experience we have learned a few secrets about getting the best performance out of your margarita machine.

How to deal with HOT days:

If possible, use the machine in an air conditioned area. Sure it is not poolside but this will make sure it is always freezing to maximum efficiency. Still want it outside? Make sure it is in a shady area. When the temperature outside gets over 90 degrees the machines have to work extra hard to keep up with all your thirsty guests! Over 100 degrees...yikes.

If you follow these very simple tips, you will have an awesome experience.

Before we arrive, go to your local grocery store and purchase 3.5 gallons of water (or put water in jugs at home).

Put the water in the fridge...make sure it is ICE COLD when we get there.

Also put your alcohol in the FREEZER if you have room (or else in the fridge will be just fine).

The reason you will like having gone thru all of this trouble is that your drinks will be ready in a flash since all of your ingredients are already at about 35 degrees.

If you leave everything out on the counter (tequila and triple sec) and then get the water directly from your tap, you will be starting with ingredients that are about 80 degrees.

In case you are not following along...32 degrees is MUCH closer to 35 degrees than to 80 degrees....and 32 degrees is where things freeze and the party starts!

When we leave, fill the jugs back up and put them back in the fridge so you will be ready for round two!

Sales Return Policy

All returns must be authorized by calling us at 888-291-7611. If a return is authorized you will receive an RMA number.

NO RETURNS WILL BE ACCEPTED WITHOUT AN RMA NUMBER!

Items returned without an RMA number will be refused and returned .

All returns will be subjected to a 20% restocking fee. All shipping/handling charges are non-refundable.

Sorry but we can not accept any mix returns.

Local and national health regulations prevent us from accepting the return of perishable food items (mix).

Returns must be shipped insured and pre-paid. We suggest using a company like UPS or FedEx so you have a tracking number/proof of delivery. Items are your posession until they reach our office.